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Blog: Archives

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  • Tag: customer service
May 30By Joanne Sweeney Digital Marketing, Online Reputation, Social Media Leave a comment

How to Deal with Negative Comments in Your Social Media Campaign

How to Deal with Negative Comments in Your Social Media Campaign

Your first negative social media comment can be a surprisingly emotional experience and it's not uncommon to feel like fighting the commenter or trying to get the comment deleted. Don't! In this blog post, JSB outlines her key tips on how to handle negative social media comments.

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January 17By Joanne Sweeney Social Media Leave a comment

10 Tips to Building Strong Social Media Follower Relationships

10 Tips to Building Strong Social Media Follower Relationships

How do you plan on building a strong relationship with your team of social media followers? If you're not sure where to start, here are 10 solid tips on how to relate to your followers in ways they can appreciate.

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Bringing your skills into the Digital Age | Home of @PublicSectorPro #PublicSectorDMS | CEO @JStweetsdigital | Author & Podcaster

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LearningWavesLearning Waves Skillnet@LearningWaves·
27 May 2021

Today's #TestimonialThursday comes from @SouthEastRadio's Jonathan Looby, with @dti_ie. Full range of available courses here: http://bit.ly/LWTC2021

Funded by @SkillnetIreland.

#creatinggreatradio #trustradiochooseradio #digital #radio #training #social #media #diploma

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dti_ieDigital Training@dti_ie·
1 Apr 2021

🎙Podcasting for trust communications
🎙Public sector podcasts are growing in popularity
🎙 High impact & high ROI
🎙Tune into Ep 8 of the #PublicSectorMarketingShow
https://youtu.be/VYMHjD6WNME

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dti_ieDigital Training@dti_ie·
24 Mar 2021

Podcasts for public sector - yay or nah? 🎙
Tune into Ep 8 of the Public Sector Marketing Show to find out how and why you should 👇

http://youtu.be/VYMHjD6WNME

#podcast

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dti_ieDigital Training@dti_ie·
20 Mar 2021

🎙Saturday Podcast

👉Many of the lessons learned about how social media can help engage citizens and build trust, are still being implemented in Government and public sector in 2021.

#PublicSectorMarketingShow

🎧 https://open.spotify.com/episode/7iflgAOf8iA6BAvJj3Lu2i?si=I2FBrLELRAqEtYMtMQNyOA

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dti_ieDigital Training@dti_ie·
14 Mar 2021

How public sector outperforms private sector on social media
Public Sector Marketing Show Podcast 🎙 Ep 6 #PodcastandChill
https://open.spotify.com/episode/7iflgAOf8iA6BAvJj3Lu2i?si=hk6f21yqQL2VdeJcw0MPsw

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